The Felt Room Lucky Vibees

Policy

Privacy Policy

This Privacy Policy explains how Lucky Vibees and THE FELT ROOM may handle personal information when you use https://luckyvibees.com or engage with our restaurant and physical Card Lounge experience.

It may apply when you browse the website, make an enquiry, or contact us about restaurant dining, the Card Lounge, offline poker, poker events or Texas Hold’em content and experiences. Specific forms or services may provide an additional notice where relevant. References to poker on this site concern in-person, face-to-face venue activity; this policy does not describe an online poker account, wagering service or gambling transaction.

Website useRestaurant diningCard LoungeOffline poker

At a glance

Information and use

Information that may be provided or generated

Depending on the interaction, personal information may include contact details and messages you choose to provide. It may also include details submitted with a dining-related request, a Card Lounge enquiry, a poker night question or another website contact. The information involved will depend on what you decide to include and the type of request you make.

When you use the website, limited technical information associated with that use may also be involved. We describe this at a high level because the particular information and context can vary. We do not ask you to assume that every website visit or venue enquiry involves the same information.

Purpose

Why information may be used

Lucky Vibees may use information to respond to an enquiry, arrange or coordinate a venue-related request, and communicate about an interaction you have initiated. This can include a request connected with THE FELT ROOM restaurant, the Card Lounge, a poker event or an in-person Texas Hold’em activity.

Information may also be used to maintain the website and support the operation of the venue. Handling should remain connected to the relevant interaction, or otherwise be permitted or required in the circumstances. This overview is a guide; the sections below provide more detail about the contexts in which information may be received and handled.

Collection contexts

How information may be collected

Information may reach Lucky Vibees in different ways. The following examples are intended to help you connect this policy to a real interaction without suggesting that every visitor provides the same details.

Website and direct enquiries

You may choose to share information through a website contact pathway, a booking-related request or a message sent directly to Lucky Vibees at [email protected]. What we receive depends on the details you include, such as the subject of your request and a way to reply. Browsing https://luckyvibees.com may also involve limited technical information associated with website use, but this policy does not assume a particular tracking tool or form field for every visit.

Restaurant and hospitality interactions

Information may be received when you make an enquiry relating to modern Australian food, wine, cocktails, coffee, late-night dining or another hospitality interaction at the venue. For example, you might contact us with a dining question or a request about an upcoming visit. An enquiry is not necessarily a confirmed reservation or purchase, and the information involved will depend on the request. We aim to keep any handling practical and relevant to the restaurant interaction you have initiated.

Felt

Card Lounge and poker-event interactions

Information may also be received when you contact the venue about the Card Lounge, poker salon, a poker night, Texas Hold’em education or a poker event. These references concern physical, in-person poker and face-to-face table culture. If you ask a question about an experience, we may receive the contact details and message you choose to provide so that we can understand and respond to it. This does not mean that an enquiry creates an online gaming account or involves online gambling activity.

Handling information

Use, disclosure and protection

Use connected to the interaction

Information may be used to respond to a request, provide or coordinate the relevant venue-related interaction, communicate about that interaction, and support the operation of the website and venue. This may include an enquiry connected with the Restaurant, the Card Lounge or poker events. The appropriate use of information depends on the purpose for which it was supplied and the circumstances of the interaction. Where information is used, it should remain connected to that purpose or otherwise be permitted or required.

Privacy requests

Your choices and privacy requests

Questions, access and correction

You may contact Lucky Vibees with a privacy question or a request concerning access to, or correction of, personal information held about you, subject to applicable requirements. Please provide enough detail for us to understand the request and the interaction it relates to. For example, it can be helpful to explain whether your question concerns a website message, restaurant enquiry, Card Lounge contact or poker-event communication.

Send privacy enquiries to [email protected]. We will consider the information you provide and the nature of the request in the relevant circumstances. This contact route is intended for privacy matters and helps keep a request clear from the outset.

Your choice

Keeping communications relevant

If you have a concern about communications connected with an enquiry or venue interaction, please let Lucky Vibees know. This may relate to a Restaurant request, a Card Lounge question or a poker event communication. We will consider your request in accordance with applicable requirements and the circumstances of the interaction.

Care

Children and sensitive information

Children’s privacy

The website and venue experiences are not presented as a route for knowingly collecting personal information from children. If you are a parent or guardian and believe information relating to a child has been provided to Lucky Vibees, please contact us at [email protected]. We can then consider the concern in the context of the information and interaction involved, whether it relates to website use, dining or a physical venue experience.

Please limit sensitive details

Please avoid sending unnecessary sensitive personal information through general website or email enquiries unless it is required for the specific interaction and an appropriate pathway has been provided. This is a practical minimisation step for restaurant, Card Lounge and poker-event enquiries. If you are unsure whether a detail is needed, you can first ask us at [email protected].

Current policy

Policy changes and privacy contact

Changes to this policy

Lucky Vibees may update this Privacy Policy from time to time as website or venue practices change. We encourage visitors to review the current version available at https://luckyvibees.com/privacy-policy/ when they want to understand how this policy applies to a new or continuing interaction.